Privacy Policy
1. General Information
1.1. Objective and Responsibility
- This Data Privacy Statement is to inform you about the nature, scope and purpose of the processing of personal data related to our online service https://mo-residencesvienna.com/ and the related websites, features and contents (hereinafter collectively referred to as “online service” or “website”). Details on these processing activities can be found in section 2.
- Details on data processing for the purpose of carrying out our business processes are described in section 3.
- The online service is provided by Brisen Group Holding Ltd (140, Archiepiskopou Makariou III Office 101B 3021, Limassol, Cyprus) – hereinafter referred to as “BDG”, “we” or “us” – who is also legally responsible under the data protection law.
- Please contact us if you have any questions or require additional information: office.vienna@brisengroup.com
- Our online service is hosted by Infomaniak Network AG (Rue Eugène Marziano 25, 1227 Les Acacias (GE), Switzerland). The server location is Switzerland.
- The term “user” encompasses all customers, interested people, employees and visitors of our online service.
1.2. Legal Bases
In principle, we collect and process personal data based on the following legal grounds:
- Consent in accordance with article 6 paragraph 1 lit. a General Data Protection Regulation (GDPR). Consent meaning any freely given, specific, informed and unambiguous indication of agreement, which could be in the form of a statement or any other unambiguous confirmatory act, given by the data’s subject consenting to the processing of personal data relating to him or her.
- Necessity for the performance of a contract or in order to take steps prior to entering into a contract according to article 6 paragraph 1 lit. b GDPR, meaning the data is required in order for us to fulfil our contractual obligations towards you or to prepare the conclusion of a contract with you.
- Processing to fulfil a legal obligation in accordance with article 6 paragraph 1 lit. c GDPR, meaning that e.g. the processing of data is required by law or other provisions.
- Processing in order to protect legitimate interests in accordance with article 6 paragraph 1 lit. f GDPR, meaning that the processing is necessary to protect legitimate interests pursued by us or by a third party, unless such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data.
The specific legal bases for the individual processing operations are specified in the following sections.
1.3. Data Subject Rights
- You have the following rights with regards to the processing of your data through us:
- The right to lodge a complaint with a supervisory authority in accordance with article 13 paragraph 2 lit. d GDPR and article 14 paragraph 2 lit. e GDPR.
- Right of access in accordance with article 15 GDPR
- Right to rectification in accordance with article 16 GDPR
- Right to erasure (‘right to be forgotten’) in accordance with article 17 GDPR
- Right to restriction of processing in accordance with article 18 GDPR
- Right to data portability in accordance with article 20 GDPR
- Right to objection in accordance with article 21 GDPR
Notice: Users may object to the processing of their personal data in accordance with legal allowances at any time with effect for the future. The objection may in particular be made against processing for the purposes of direct marketing.
2. Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.
The data protection supervisory authority responsible for Brisen Group Holding Ltd is: Commissioner for Personal Data Protection, Iasonos 1, 1082 Nicosia, CY.
To exercise any of the above rights, you may contact us at office.vienna@brisengroup.com. Please describe your request and, where appropriate, provide information that allows us to verify your identity. We will respond without undue delay and, in principle, within one month in accordance with GDPR requirements.
You may withdraw your consent at any time with effect for the future. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
1.4. Data Erasure and Duration of Storage
The personal data of the data subject will be erased or blocked as soon as the purpose of the storage is inapplicable. Storage of data beyond that may occur if such storage is required by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or erasure of data also takes place when a retention period mandated by the standards mentioned expires, unless the continued storage of data is required for the conclusion of a contract or the fulfilment of contractual obligations.
Where this Privacy Policy does not specify a different retention period, we apply the following retention approach in addition to the principles above:
- Server log data: generally deleted after a maximum of 30 days (see section 2.1).
- Contact and enquiry form submissions: generally retained for up to 24 months, unless a longer retention is required due to legal obligations, documentation requirements, or for the establishment, exercise, or defense of legal claims.
- Consent records (Cookiebot): stored as long as necessary to document consents and withdrawals (see section 2.12), unless you request deletion or the purpose no longer applies; mandatory legal retention obligations remain unaffected.
- Marketing and analytics data: stored in accordance with the retention settings of the respective service providers and/or until consent is withdrawn (see sections on the relevant tools).
1.5. Security of Processing
- We have implemented appropriate and state-of-the-art technical and organisational security measures (TOMs). Thus, the data that is processed by us is protected against accidental or intentional manipulation, loss, destruction and unauthorized access.
- These security measures include in particular the encrypted transfer of data between your browser and our server.
1.6. Transfer of Data to Third Parties, Subcontractors and Third Party Providers
- A transfer of personal data to third parties only occurs within the framework of legal requirements. We only disclose personal data of users to third parties, if this is required e.g. for billing purposes or other purposes, if the disclosure is necessary to ensure the fulfilment of contractual obligations towards the users.
- If we engage subcontractors for our online service, we have made appropriate contractual arrangements as well as adequate technical and organizational measures with these companies.
- If we use content, tools or other means from other companies (hereinafter collectively referred to as ‘third party providers’) whose registered offices are located in a third country, it is assumed that a transfer of data to the home countries of these third party providers occurs. The transfer of personal data to third countries takes place exclusively only, if an adequate level of data protection, the user’s consent or another legal permission is present.
In particular, within the scope of this website we use the following third-party services that may receive or process personal data (depending on your consent settings and your use of the website):
- Cybot A/S (Cookiebot) – consent management (see section 2.12)
- Microsoft – Bing Ads / Microsoft Bing (see section 2.4)
- Google – Google services including Google Analytics, Google Ads/Conversion Tracking, DoubleClick, Google Tag Manager (see sections 2.5–2.11)
- Microsoft – Microsoft Clarity (see section 2.13)
- Vimeo LLC – Vimeo embeds (see section 2.14)
- LinkedIn Ireland Unlimited Company – LinkedIn Insight Tag / LinkedIn Ads (see section 2.17)
- Adobe Systems Software Ireland Limited – Adobe Fonts (see section 2.2)
- New Relic Inc – performance analytics (see section 2.16)
Where applicable, transfers to third countries (in particular the United States) are carried out only if the requirements under GDPR are met, especially through appropriate safeguards pursuant to Art. 46 GDPR (e.g. Standard Contractual Clauses) and/or your consent where required.
No automated decision-making or profiling pursuant to Article 22 GDPR takes place.
2. Processing activities within the scope of our online service
2.1. Collection of Information on the Use of the Online Service
- When using our online-service, information may be transferred automatically from the browser of the user to us; this information includes the name of the accessed website, file, date and time of the access, amount of data transferred, notification about successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
- The processing of this information is based on legitimate interests in accordance with Article 6 paragraph (1) lit. f GDPR (e.g. optimisation of the online service) as well as to ensure the security of the processing in accordance with Article 5 paragraph (1) lit. f GDPR (e.g. for the defence and clarification of cyberattacks).
- This information will be automatically deleted latest 30 days after the termination of the connection, unless any other retention periods require otherwise.
- The collection and storage of these log files is necessary to provide and secure the online service. Therefore, the rights to erasure, rectification and objection may be restricted to the extent the processing is strictly necessary for these purposes. Statutory data subject rights under Section 1.3 remain unaffected.
2.2. Adobe Fonts
- We integrate the fonts (“Typekit fonts”) of the provider Adobe, whereby the users’ data is used solely for the purpose of displaying the fonts in the users’ browser.
- The integration is based on our legitimate interests in a technically secure, maintenance-free and efficient use of fonts, their uniform display and taking into account possible licensing restrictions for their integration
- Service provider: Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland
- Legal basis: Legitimate interests (Art. 6 para. 1 lit. f GDPR)
- Privacy policy: https://www.adobe.com/de/privacy.html
- Data Privacy Framework (DPF): https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000TNo9AAG&status=Active.tbd
2.3. GOOGLE FONTS (LOCALLY HOSTED)
- We use Google Fonts for the uniform and visually appealing presentation of fonts on our website.
- The Google Fonts used on this website are hosted locally on our own servers. When accessing our website, no connection to Google servers is established in connection with the use of Google Fonts. In particular, no personal data, such as IP addresses, is transmitted to Google in this context.
- The processing is carried out on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in a consistent and technically optimized presentation of our website.
2.4. Bing Ads
- This website uses tracking technologies of the Bing Ads service, which is provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”). Microsoft places a cookie on your device if you have reached our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognize that someone has clicked on an ad, has been redirected to our website and has reached a previously determined target website (conversion website). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion website. Microsoft collects and processes information via the cookie, from which pseudonymous user profiles are created. These user profiles are used to analyze visitor behavior on our website and are used to display advertisements. No personal information about the identity of the user is processed. If you do not want Microsoft to collect and process this information, you can prevent the setting of cookies in your browser settings. You can also disable targeted and interest-based advertising from Microsoft (http://choice.microsoft.com/de-DE/opt-out).
- For more information about Bing Ads and Microsoft’s use of personal data for advertising purposes, see https://secure.bingads.microsoft.com/ and https://privacy.microsoft.com/en-US/privacystatement.
The legal basis for the processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR.
2.5. Information about Google Services
- We use various services of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland on our website.
For more information on the individual concrete services of Google that we use on this website, please refer to the further privacy policy.
- Through the integration of Google services, Google may collect information (including personal data) and process it. It cannot be ruled out that Google also transmits the information to a server in a third country.
The transmission to the USA depends on the function in which personal data is transmitted. As the responsible party, we ourselves may transfer data to Google in the USA for further use.
Google has committed to comply with the standard contractual clauses for the transfer of personal data to third countries (Standard Contractual Clauses – SCC).
More information about the Standard Contractual Clauses is available at
https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractuals-clauses-scc_de
and at
https://policies.google.com/privacy/frameworks?hl=de
- We ourselves cannot influence which data Google actually collects and processes. However, Google states that, in principle, the following information (including personal data) may be processed, among others:
- Log data (in particular the IP address)
- Location-related information
- Unique application numbers
- Cookies and similar technologies
Information on the types of cookies used by Google can be found at https://policies.google.com/technologies/types.
- If you are logged into your Google account, Google may add the processed information to your account depending on your account settings and treat it as personal data.
- Google states the following about this, among other things:
“If you are not signed into a Google Account, we store the data we collect with unique identifiers associated with the browser, app, or device you are using. This allows us to ensure, for example, that your language settings are maintained across all browser sessions.
If you are logged into a Google account, we also collect data that we store in your Google account and consider to be personal data.” (https://privacy.google.com/take-control.html)
- You can prevent this data from being added directly by logging out of your Google account or also by making the appropriate account settings in your Google account. Furthermore, you can change your cookie settings (e.g. delete cookies, block cookies, etc.).
- You can find more detailed information in the privacy notices of Google, which you can access here: https://www.google.com/policies/privacy/
- You can find notes on Google’s privacy settings at https://privacy.google.com/take-control.html.
2.6. Doubleclick
- DoubleClick by Google is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Data may be transferred to Google LLC in the United States.
- Doubleclick by Google uses cookies to serve ads relevant to you. Your browser is assigned a pseudonymous identification number (ID) to check which ads have been displayed in your browser and which ads have been called. The cookies do not contain any personal information. The use of DoubleClick cookies only allows Google and its partner websites to serve ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for analysis and stored there. Under no circumstances will Google match your data with other data collected by Google.
- You consent to the processing of data about you by Google and the manner of data processing described above as well as the named purpose.
- You may refuse the use of cookies by selecting the appropriate settings on your browser. You can also prevent Google from collecting the data generated by the cookies and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link under “Extension for DoubleClick deactivation”.
- For more information about DoubleClick by Google and privacy, please visit: https://policies.google.com/technologies/ads?hl=en
The legal basis for the processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR.
2.7. GOOGLE ADS REMARKETING (SIMILAR AUDIENCES)
This website uses the remarketing or “similar audience” function of Google Ads, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
This function allows us to display interest-based and personalised advertisements to users when they visit other websites within the so-called “Google Display Network”. Google Remarketing uses cookies and similar technologies that are stored on your end device and enable an analysis of your use of the website. These technologies are used to record visits to this website and pseudonymous information about website usage.
Based on this information, advertisements may be displayed that are likely to reflect product or information areas previously accessed on our website.
The processing takes place only with your consent pursuant to Art. 6 para. 1 lit. a GDPR.
Further information on Google Remarketing and data protection can be found at:
https://policies.google.com/privacy
https://policies.google.com/technologies/ads
2.8. GOOGLE ADS CONVERSION TRACKING
We use Google Ads Conversion Tracking, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Google Ads enables us to promote our offers via advertising media on external websites and to measure the effectiveness of advertising campaigns. For this purpose, Google uses cookies and similar technologies (“conversion cookies”). If you access our website via a Google advertisement, Google may store a cookie on your end device. These cookies usually expire after 30 days and are not used for personal identification.
The information collected by means of conversion tracking enables Google and us to recognise that a user has clicked on an advertisement and was redirected to a specific target page. We receive only aggregated and statistical evaluations from Google and cannot identify individual users based on this information.
Due to the use of Google Ads, your browser may automatically establish a direct connection with Google servers. We have no influence on the scope and further use of the data collected by Google.
The processing takes place only with your consent pursuant to Art. 6 para. 1 lit. a GDPR.
You can prevent the storage of cookies by adjusting your browser settings or by withdrawing your consent via our consent management platform. Further information on Google Ads data processing can be found at:
https://policies.google.com/privacy
https://policies.google.com/technologies/ads
2.9. GOOGLE ADS ENHANCED CONVERSIONS
We use the Google Ads feature “Enhanced Conversions” to improve the accuracy of conversion measurement for our advertising campaigns.
For this purpose, certain first-party data provided by you in the context of contact or enquiry forms (e.g. email address) may be processed in a hashed and encrypted form using industry-standard one-way hashing and transmitted to Google. This data is used exclusively to match conversions with advertising interactions and cannot be reversed into plain text by us.
The processing takes place only with your consent pursuant to Art. 6 para. 1 lit. a GDPR.
Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Data may be transferred to servers of Google LLC in the United States. Transfers to third countries are safeguarded by appropriate measures pursuant to Art. 46 GDPR, in particular Standard Contractual Clauses (SCC).
Further information:
https://support.google.com/google-ads/answer/9888656
https://policies.google.com/privacy
2.10. Google Analytics
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We use Google Analytics, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter “Google”), on the basis of your consent for the analysis, optimisation and economic operation of our online offer pursuant to Art. 6 para. 1 lit. a GDPR. Google uses cookies and other technologies. The information generated by the service about the use of the online offer by users may be transmitted to servers of Google LLC in the United States and processed there.
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Google acts on our behalf as a processor within the meaning of Article 28 GDPR. We have concluded a data processing agreement with Google, which includes the EU Standard Contractual Clauses (SCC) as appropriate safeguards pursuant to Art. 46 GDPR for the transfer of personal data to third countries.
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Google uses the information collected to evaluate the use of our online offer by users, to compile reports on activities within this online offer and to provide us with further services related to the use of this online offer and the internet. In doing so, pseudonymised usage profiles of users may be created.
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We use Google Analytics audiences (remarketing audiences) to display advertisements placed within Google’s advertising services and those of its partners only to users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in specific topics or products determined on the basis of visited pages). This processing takes place only on the basis of your consent.
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Google Analytics anonymises IP addresses by default before storage.
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Cookies and identifiers are stored for the duration configured in our Google Analytics property settings. User-level data is retained for the period configured in the Google Analytics settings and is then automatically deleted. Aggregated reports do not allow identification of individual users.
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You can prevent the storage of cookies by adjusting your browser settings or by withdrawing your consent via our consent management platform.
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Further information on data usage by Google, settings and options for objection and revocation can be found at:
https://policies.google.com/technologies/partner-sites
https://policies.google.com/technologies/ads
https://adssettings.google.com/authenticated
2.11. Google Tag Manager
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We use Google Tag Manager on our website. Google Tag Manager is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
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Google Tag Manager is used solely as a technical tool for managing and deploying website tags. It does not independently analyse user behaviour, create user profiles, or carry out tracking or advertising activities.
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Google Tag Manager is loaded when the website is accessed in order to ensure the technically reliable integration and management of consent-based services. Any processing of personal data via services integrated through Google Tag Manager takes place exclusively after the user has granted the relevant consent via our consent management platform.
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The use of Google Tag Manager as a technical tool is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the efficient and technically reliable operation of our website.
- Further information about Google Tag Manager can be found at:
https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/
https://policies.google.com/privacy
2.12. Consent Management
- This website uses the cookie consent technology of Cookiebot to obtain your consent to store certain cookies on your terminal device and to document such consent in accordance with data protection law.
The provider of this technology is Cybot A/S (Havnegade 39, 1058 Copenhagen, Denmark) (“Cookiebot CMP by Usercentrics”). Cybot A/S is part of the Usercentrics group. For the technical provision and operation of the consent management platform (e.g. script delivery and infrastructure), resources of Usercentrics GmbH (Sendlinger Straße 7, 80331 Munich, Germany) may be used. - When you enter our website, the following personal data is transferred to Cookiebot:
- Your consent(s) or withdrawal of your consent(s).
- Your IP address
- Information about your browser
- Information about your terminal device
- Time of your visit to the website
- Furthermore, Cookiebot stores a cookie in your browser in order to be able to assign the consent(s) granted to you or their revocation. The data collected in this way will be stored until you request us to delete it, delete the Cookiebot cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.
- In addition to cookies set by third-party services, we use technically necessary and preference cookies (e.g. preloader, cookietest) that are set by our website or its plugins to ensure proper functionality and consent handling.
- The use of Cookiebot takes place in order to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.
2.13. Microsoft Clarity
- We use Microsoft Clarity to better understand the needs of our users and to optimise the offer on this website. With the help of Clarity technology, we gain a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and this helps us to tailor our offering to our users’ feedback. Clarity works with cookies and other technologies to collect information about the behaviour of our users and their end devices (in particular IP address of the device (is only recorded and stored in anonymised form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website). Clarity stores this information in a pseudonymised user profile. The information is neither used by Clarity nor by us to identify individual users or merged with other data about individual users.
- For more information, please refer to Microsoft Clarity’s privacy policy: privacy.microsoft.com/en-us/privacystatement.
- The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR.
2.14. Vimeo
- Our website uses Vimeo. This is a service provided by Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA.
- Vimeo is used to embed videos on our website and to be able to present them to you as well as to present complex issues simply and to supplement written explanations.
- The legal basis is consent pursuant to Art. 6 para. 1 lit. a GDPR.
- Further information on the handling of user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy.
2.15. Google Hosted Libraries
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We use Google Hosted Libraries, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), to load certain open-source JavaScript libraries via a content delivery network (CDN).
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The use of a CDN supports efficient delivery of website content, improves loading times, and contributes to the stability and security of our online service.
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When these libraries are loaded via Google’s CDN, a connection to Google servers is established. In this context, technical request data, in particular the IP address of the website visitor’s end device and browser-related information, are transmitted to Google. According to Google, cookies or comparable technical identifiers may be used in connection with the provision of the service, for example for security and abuse-prevention purposes.
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The processing of personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR (legitimate interests). Our legitimate interest lies in the efficient, secure and reliable provision of our website.
You may object to this processing at any time for reasons arising from your particular situation. -
Data may be transferred to servers of Google LLC in the United States. Transfers to third countries are carried out only in accordance with the requirements of the GDPR and are safeguarded by appropriate measures pursuant to Art. 46 GDPR, in particular the use of EU Standard Contractual Clauses (SCC). Where required, supplementary technical and organisational measures are applied.
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Further information:
https://policies.google.com/privacy
https://developers.google.com/speed/libraries
https://developers.google.com/speed/libraries/terms
2.16. New Relic
- This website uses New Relic, a web analytics service provided by New Relic Inc (“New Relic”). New Relic uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a New Relic server in the USA and stored there.
- New Relic will use this information on our behalf to analyse the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and the use of the Internet. Pseudonymised user profiles can be created from the processed data.
- We only use New Relic with activated IP anonymisation. This means that the IP address of users is truncated by New Relic within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a New Relic server in the USA and truncated there.
- The IP address transmitted by the user’s end device is not merged with other New Relic data. The user’s personal data is deleted or anonymised after 14 months.
- The legal basis for data processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR.
- Further information on the use of data by New Relic, setting and objection options, can be found in New Relic’s privacy policy (https://newrelic.com/termsandconditions/privacy) and at (https://newrelic.com/termsandconditions/cookie-policy).
2.17. LinkedIn Analytics and LinkedIn Ads
- We use the conversion tracking technology and the retargeting function of LinkedIn on our website. Provider of this services is LinkedIn Ireland Unlimited Company (Wilton Plaza, Wilton Place, Dublin 2 Dublin, Ireland).
- This technology allows visitors to this website to be shown personalised advertisements on LinkedIn. Furthermore, it is possible to create anonymous reports on the performance of the adverts and information on website interaction. For this purpose, the LinkedIn Insight tag is integrated on this website, which establishes a connection to the LinkedIn server if you visit this website and are logged into your LinkedIn account at the same time.
- In LinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy you will find further information on data collection and data use as well as the options and rights to protect your privacy. If you are logged in to LinkedIn, you can deactivate data collection at any time by clicking on the following link: https://www.linkedin.com/psettings/enhanced-advertising.
- The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR.
3. Processing for the purpose of carrying out our business processes
3.1. Contact Form and Contacting via E-Mail
- When contacting us (via online form or e-mail), the data provided by the user will be processed exclusively for processing the inquiry and its handling.
- Any other use of the data will only take place based on the given consent from the user.
- The users’ data will be stored in our Customer Relationship Management System (‘CRM System’) or a comparable software/database. The legal retention periods for business letters apply.
- The processing is carried out by Riemergasse 7 Apartment GmbH & Co KG (Tuchlauben 7/3, 1010 Vienna, Austria) and UNICOLOR Holding GmbH (Wiedner Gürtel 13, 1100 Vienna, Austria). We make the data available to this companies for these purposes.
In addition to the legal retention periods for business letters, contact and enquiry form submissions are generally retained for up to 24 months unless a longer retention is required due to legal obligations or for the establishment, exercise or defense of legal claims.
3.2. Newsletter (Register your interest)
- Description and scope of data processing
On our website (https://mo-residencesvienna.com/enquire/) you can subscribe to a newsletter free of cost. If a user realizes this option, the data entered in the input mask will be transmitted to us and processed by us. The processing includes the following data: salutation, first name, last name, e-mail address.
In addition, the following data is collected during registration: IP address of the calling computer as well as date and time of registration.
For the processing of the data, your consent is obtained during the registration process and reference is made to this data protection policy. The data will be used exclusively for sending the newsletter.
Registration for the newsletter is completed using a double opt-in procedure, meaning that users receive a confirmation email and must explicitly confirm their subscription before receiving the newsletter.
The processing is carried out by Riemergasse 7 Apartment GmbH & Co KG (Tuchlauben 7/3, 1010 Vienna, Austria) and UNICOLOR Holding GmbH (Wiedner Gürtel 13, 1100 Vienna, Austria). We make the data available to this companies for these purposes.
- Legal basis for data processing
The legal basis for processing the data after registration for the newsletter is the consent given by the user acc. to article 6 paragraph 1 lit. a GDPR.
- Purpose of the data processing
The collection of the e-mail address of the user serves to deliver the newsletter.
- Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose mentioned above. The user’s e-mail address will be saved as long as the subscription to the newsletter is active.
- Opposition and removal option
Subscription to the newsletter may be terminated by the user at any time. For this purpose, there is a corresponding unsubscribe link in each newsletter. This also allows a revocation of the consent of the storage of the personal data collected during the registration process.
3.3. Links to other websites
- While using some of our services, you will be automatically redirected to other websites.
- Please note that this privacy policy does not apply there. The privacy policy of the linked website may differ significantly from this one.
4. Cookie Policy
4.1. General Information
- Cookies are information transmitted by our web server or third-party web servers to the users’ web browsers where they are stored for later retrieval. Cookies can be in the form of small files or any other types of information storage.
- In the case that users do not want that cookies are stored on their computer, they will be asked to disable the corresponding option in their browser’s system settings. Saved cookies may be deleted in the system settings of the browser. The exclusion of cookies can lead to functional impairments of this online service.
4.2. Cookie overview, objection options
- You can find an up-to-date overview of the cookies and services used on this website in our consent management platform (see section 2.12 “Consent Management”).
- You can also manage your individual consents and preferences there.
5. Changes to the Data Privacy Policy
We reserve the right to change this Data Privacy Policy with regards to the data processing, in order to adapt it to changed legal situations, to changes of the online service or of the data processing.
If users’ consents are required or if elements of the Data Privacy Policy contain provisions in regards to the contractual relationship with the users, the changes will only be made with the consent of the users.
Users are requested to keep themselves informed about the content of this Data Privacy Policy on a regular basis.
Version: January 2026